Website Care Plans
Compliance - Security - Monitoring - Analytics - Optimization - Backup - Support
Marketing Intelligence
At Chamber or other business gatherings, the biggest complaint I hear about advertising is “I don’t know if it’s working or not”.
It’s a valid frustration. Most websites don’t have intelligent marketing tools installed correctly. Worse, they’re difficult to understand out of the box.
With our Premium Care Plan, you’ll know what works, without an IT degree.
safety net
Your website is software, and like an app on your phone, it needs regular updates.
Did you know – the leading cause of hacked websites is out of date software?
Website Care Plans keep everything up-to-date and optimized.
If something should ever break, I’ll get you back on track, fast.
personal connection
Nothing against off-shore support centers – hey, some of them are great. But when they aren’t, it can be frustrating.
I’ll take the time to know you. And your business. So if your website isn’t working – it’s like MY website isn’t working.
You’ll talk to me every time you call, email, or text – someone that knows you and your company by name.
peace of mind
Get’r done – When you have a change, update or other support task for your website that you don’t want to do – I’ll take care of it in a timely manner.
You’ll never have to wonder if it got done – or – even think about it again.
Compliance – Care Plan clients are eligible for services that increase your website compliance with ADA, GPDR & CCPA guidelines.
sometimes you need an expert.
Power-up your website
I’m a WordPress expert. I’ve been working with it almost exclusively since 2004.
Additionally, I’m no spring chicken. I have over 30 years in the online space. I make it my business – literally – to know what’s going on with WordPress and the Web as it relates to getting things done. I’m on top of it so you don’t have to be.
I love to provide advice and strategy for your site, social media marketing, or anything business related.
Remember, I’m only an email, chat or phone call away.
Choose the plan that suits you now. You can change plans at any time.
Premium
Unlimited Support, Speed, Consultation-
No Long-Term Contracts
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Premium Website Hosting
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Software & Security Updates
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Daily Security Scanning
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24/7 Uptime Monitoring
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Cloud Backups - 4x Daily
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Site Restore
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Training Video Library
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Unlimited Support Tasks*
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Priority Support
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Monthly Performance Report
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Custom Site Analytics
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Speed Optimization
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Scan and Fix Broken Links
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Database optimization
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Quarterly Website Review
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Monthly Consultation Call
Business
Priority Support, Analytics-
No Long-Term Contracts
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Premium Website Hosting
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Software & Security Updates
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Daily Security Scanning
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24/7 Uptime Monitoring
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Cloud Backups - Daily
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Site Restore
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Training Video Library
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Up to 5 Support Tasks*
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Priority Support
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Monthly Performance Report
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Basic Site Analytics
Basic
Just the essentials-
No Long-Term Contracts
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Premium Website Hosting
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Software & Security Updates
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Cloud Backups - Monthly
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Site Restore
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1 Support Task*
Got questions? We've got Answers.
frequently asked questions
Yes, there is a $300 onboarding fee for a site that we did not create or a site that has not had a care plan with us in the last 3 months. We may also ask you to resolve issues with your site before we can onboard you.
Yes, just create a ticket and we’ll make the adjustment.
Yes. We include premium website hosting on our dedicated server with all of our Website Care Plans. There is a one-time migration and setup fee ($300) – that will be invoiced after your application is approved.
Just send us a support request from your client portal with clear instructions on the content you want to change and I’ll let you know when it’s done – usually by the next business day.
Changes include any text or image change that will take 30 minutes or less. This typically covers things like updating a page, adding a post or editing your menu items.
These tasks do not cover advanced or custom features like an online shop, membership section or graphic design tasks.
Your Credit Card will be charged automatically each month. You can manage subscriptions and payments in your client portal.
Nope. Your payments are made in advance of service, so if you cancel, your services will be terminated at the end of the current billing period.
Consultations work best on the phone or a video call. The calls are 15 minutes, once a month. You can schedule a call from your client portal. During the calls we will work together to identify areas of your website and strategy that can be improved, and come up with a list of action items for our team and yours. These consultation calls are reserved for our Premium care plan customers.